One to One Retail E-Commerce 2025 : the sector embraces AI to boost the customer experience

After three days of intense exchanges, moments of inspiration and strategic meetings, the One to One Retail E-Commerce closed its doors to the music of André Manoukian on Thursday afternoon. André Manoukian. Echoing the 2025 theme: ‘Vision. Simplicity. For a return to the fundamentals of commerce’, the pianist drew a parallel between the springs of composition and those of innovation.

At a time when the sector is redefining its priorities against a backdrop of uncertainty and the need to embrace technological breakthroughs, this technological breakthroughs, this 14th edition confirmed the central role of the event in French ecommerce: an essential time to nurture strategic thinking and drive projects forward. projects.