Edition 2025: The summary infographic

In Monaco, the 14th edition of One to One Retail E-commerce brought together an ecosystem on the move, determined to combine performance, innovation and responsibility. Three days of conferences, sharing and exchange, where generative AI, the quest for emotion in the customer experience, the rise of circular commerce and sustainable transformation took centre stage.

Were you there? Want more inspiration?
Or did you miss it and want to capture its essence? Then this infographic is for you.

It gives you a clear, illustrated overview of the major trends that are shaping the future of retail and e-commerce: key figures, weak signals, strategic priorities, changes in usage... A powerful summary to feed your thoughts, refine your vision or inspire your next decisions.

What issues have most engaged decision-makers this year? What innovations have made the biggest impact? And above all, how are brands adapting to a rapidly changing market?

With almost 2,200 participants, 200 speakers, dozens of conferences and business meetings, the event provided a rich, lively panorama, deeply rooted in the realities of the field. It is this energy, these exchanges, these insights that we wanted to condense in this infographic. Because powerful ideas deserve to be put into the right hands at the right time.