One to One Retail E-Commerce returns to the Grimaldi Forum in Monaco from 10 to 12 March 2026 for its anniversary edition. The theme for its 15th year: “Mutations – The new codes of three-way commerce”.
Published on Aug 7,2026 at 3:02 PM | Updated on Nov 5,2026 at 9:09 AM

The relationship between a brand and its customer is no longer a two-way conversation. Intelligent agents are becoming an intermediary between them. This shift affects shopping journeys, customer habits and the way companies are organised.

Over 3 days, the event brings together retail and e-commerce decision-makers. They come to decode these changes and share concrete examples of transformation. One to one business meetings also help them move their projects forward.