The 2021 edition revisits the revolutionnary 10 years of One to One Retail E-commerce, highlighting the moments that shaped the e-commerce sector.

The 2021 Manifesto

Retail E-commerce Act II!

Over the past 10 years, the retail sector has been profoundly affected by the digital revolution: the dematerialisation of sales, the rise of information technology and, finally, the rise of social media, all of which have transformed communications and behaviour.

From the very beginning, One to One retail e-commerce Monaco has kept a close eye on these changes. As a prime witness, but above all - and this is our primary purpose - as a bridge and intermediary between two worlds which, in the space of ten years, have managed to find common ground and a common language to enhance business performance and, ultimately, benefit customers. New tools, new channels, new usages, new codes... In this first decade, it has been above all a question of taming and getting used to, for all the key players involved.

What about now? What about tomorrow?In 2020 and early 2021, after the disappointment of being deprived of this irreplaceable moment when we meet to build together, we have decided to take this forced break and turn it into an opportunity to continue to animate the community.

Retail Month, held last March, was much more than just a way of bringing you together in a new way.As the decade begins, a new chapter will be written, Act II, for this ecosystem of interactions that we have seen emerge and grow.We've imagined these virtual exchanges devoted to joint reflection and sharing of experience as a way of building up momentum before moving forward again. A kind of freeze frame, because we are convinced that here and now, for those who know how to observe and decipher, everything that will make up our future is at our fingertips and our brains.

Over the past few weeks, we have shared, crossed and recrossed so many ideas and intuitions that we felt it was important, indeed essential, to bring them together in this 'trend book'. A milestone on the road out of the crisis, this document also lays the groundwork for One to One retail e-commerce Monaco 2021, which will kick-start the new decade. Because after a freeze frame, movement always reclaims its rightful place.

Onwards and upwards!

Sonia MAMIN - Director of One to One

The 2021 Replays

  • Conferences
  • Keynotes
The opening plenary in 2021

Opening conference

Welcoming words from the President of One to One Monaco 2021, Bris Rocher, President at Groupe Rocher.

Part 1 - Fact & Figures

Thomas Husson, VP Research at Forrester, will give insights into the key trends and figures of the retail and ecommerce sectors.

Part 2 - Masterclass "Dessine-moi une Licorne"

Is there a better way to begin the 10th edition of One to One Monaco than exploring the best ecommerce success story? 2021 have seen plenty of them ! They make our markets proud and the press loved telling their stories. Together, we portray the path of these unique entrepreneurs, the true story of 3 French unicorns !

The Masterclass is hosted by Charlotte Bricard, with Jonathan Cherki, CEO Contentsquare, Philippe Corrot, CEO Mirakl and Thibaud hug de Larauze, CEO and co-founder BackMarket.

Watch the Replay
Closing conference in 2021

Closing Conference

"How is the ecommerce sector getting ready to interact with new generations?"

On Wednesday 27 October, they met for a private workshop hosted by Cyril Artur du Plessis (from the Digital Doers podcast) and Matthieu Stefani (from the podcast Génération Do It Yourself).


Live or let live

The last word is given to Gaspard Koenig during an exclusive keynote where he dives into the concepts of freedom and simplicity for an inspiring social enlightenment.

Watch the Replay
The opening plenary in 2021

Picard Surgelés

Comment repenser le parcours client à l'ère du phygital ?

Les intervenants:

  • Nathalie Jacquot, Directrice Digital, Ecommerce, Omnicanal chez Picard ;
  • Sebastien Zins, Head of Marketing Cloud France chez Salesforce ;
  • Nicolas Lemonnier, Head of Commerce Cloud France chez Salesforce ;
  • Sophie Thorel, Lead Solution Engineer chez Salesforce.
Watch the Replay
Younited Pay keynote in 2021

Younited Pay

Integrated finance: a tool serving the ecommerce revolution


This keynote is hosted by Geoffroy Guigou, co-founder at Younited
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Foxintelligence keynote in 2021



This keynote is hosted by Edouard Nattée, CEO at Foxintelligence, Paul Choppin, Communications Marketing & Public Affairs at Gorillas and Georges Yates, Global Lead: Brand & Retailers chez Back Market.

Watch the Replay

Photos 2021

Relive the highlights of previous editions in pictures and discover all the content of One to One Retail E-commerce.

One to One Retail Ecommerce Monaco 2021